Without transportation, older adults, and those with disabilities, lose their independence and are denied access to basic living services such as getting to medical appointments, buying groceries, or accessing social services. As more and more people no longer live close to extended family, the need for transportation services is increasing. Even when family members live close by, they often work during times when appointments are scheduled.
For many, public transportation is not a suitable answer. In many areas of Wake County, public transportation is not consistently available, and even where it is available, it often is too difficult for seniors or adults with disabilities to withstand or maneuver.
Generally volunteers provide a round-trip service to and from home. In some cases one volunteer will drop the care receiver off and another volunteer will pick them up. Volunteers are generally assigned on an event-by-event basis. If needed, a volunteer will accompany the care receiver into the doctor's office or store. A care receiver must be able to get in and out of a car on their own. Volunteers are not permitted to transfer individuals to or from wheelchairs.
The Center for Volunteer Caregiving takes great care to match a volunteer and family. The Volunteer should feel comfortable handling the Care Receiver’s level of functioning. The Care Receiver should feel comfortable and respected by his/her new Volunteer companion.